Franchise Terms & Conditions — Artease Cafe

Welcome to the official Artease Cafe Franchise Terms & Conditions page. By joining our franchise program, you agree to follow the policies and obligations described below.

1. General Terms

The Artease Cafe franchise represents a business partnership that grants franchisees the right to operate under the Artease SG brand and system. All franchisees are required to comply with operational guidelines, service quality standards, and brand identity requirements established by Artease SG.

2. Trademark and Brand Usage

Artease SG grants franchisees a non-exclusive license to use the brand name, logo, menu recipes, and official branding materials during the active term of the franchise agreement. Any alteration, replication, or use of these materials outside the scope of the agreement is strictly prohibited.

3. Fees and Royalties

Franchisees are required to pay an initial franchise fee and monthly royalty as stated in the signed agreement. Payments must be made promptly, and all fees are non-refundable.

4. Operational Standards

All Artease franchise outlets must adhere to the company's service, hygiene, and product quality standards. The Artease HQ will provide initial training, ongoing support, and regular audits to ensure consistent customer experience across all outlets.

5. Marketing and Promotions

Artease SG will provide national-level marketing materials and guidelines. Franchisees may conduct local promotions with prior written approval to maintain brand consistency and avoid conflicts with central campaigns.

6. Confidentiality

All information provided by Artease SG—including recipes, operations manuals, supplier lists, and marketing strategies—must be treated as confidential. Disclosure to any third party without written permission is considered a breach of contract.

7. Termination of Agreement

Artease SG reserves the right to terminate the franchise agreement if the franchisee fails to meet obligations, damages brand reputation, or violates operational standards. Termination will be executed formally with prior written notice.

8. Dispute Resolution

All disputes arising from this agreement shall first be resolved through mediation. If unresolved, the matter shall be settled under the governing laws of Singapore in accordance with local arbitration procedures.

9. Amendments

Artease SG reserves the right to amend these terms at any time without prior notice. The latest version will always be available on the official website https://artease.sg.